unSurvey: Fast, scalable, human-like customer research 🪦
Frequently Asked Questions about unSurvey
What is unSurvey?
unSurvey is an AI-powered platform that helps businesses gather customer feedback quickly and easily. It allows users to create conversations with customers using voice, video, or text in over 50 languages. You can build these conversations by describing what you want in simple words or by using a drag-and-drop editor. This makes designing surveys and interviews very easy. The platform supports multimedia elements, so you can include images and videos to make the questions more engaging. It also offers personalized options to make each respondent’s experience unique, increasing the chance of getting useful feedback.
Once the conversations are live, unSurvey automatically transcribes and summarizes the responses. It finds important data points and shows real-time insights with clear charts and visuals. This helps businesses quickly understand customer feelings, opinions, and trends. By analyzing responses as they come in,companies can make faster decisions and improve their services.
unSurvey integrates with many tools like Salesforce, Slack, and Gmail. These integrations let teams automate workflows, send data directly to other systems, and streamline the research process. The platform is flexible, allowing users to create custom workflows that fit their specific needs.
Pricing starts with a free plan, so you can try unSurvey without any cost. It is suited for product managers, market researchers, customer experience analysts, UX researchers, and data analysts who want to replace traditional surveys, focus groups, feedback forms, and market panels with a faster, more natural approach. The main features include AI conversation creation, multilingual support, data visualization, wide integration options, real-time insights, multimedia capabilities, and custom workflows.
To use unSurvey, describe your desired survey flow in natural language or use the easy drag-and-drop tool. Choose your preferred languages and media, then invite customers through email, chat, or integrated apps. The platform is designed to provide richer, more authentic responses than typical surveys, saving time and reducing costs.
Overall, unSurvey helps businesses better understand their customers by making feedback collection faster, richer, and more engaging. It replaces outdated methods and empowers teams to get meaningful insights through human-like AI conversations, all in one simple platform.
Key Features:
- AI Conversations
- Multi-language Support
- Data Visualization
- Integration Capabilities
- Real-time Insights
- Multimedia Stimuli
- Custom Workflows
Who should be using unSurvey?
AI Tools such as unSurvey is most suitable for Product Managers, Market Researchers, Customer Experience Analysts, UX Researchers & Data Analysts.
What type of AI Tool unSurvey is categorised as?
What AI Can Do Today categorised unSurvey under:
How can unSurvey AI Tool help me?
This AI tool is mainly made to customer research and feedback. Also, unSurvey can handle create conversational flows, analyze respondent data, automate feedback collection, personalize respondent experience & generate insights for you.
What unSurvey can do for you:
- Create conversational flows
- Analyze respondent data
- Automate feedback collection
- Personalize respondent experience
- Generate insights
Common Use Cases for unSurvey
- Gather detailed customer feedback quickly
- Automate interview processes for customer insights
- Create engaging, personalized respondent experiences
- Integrate customer research with workflows
- Extract structured data from conversations
How to Use unSurvey
Describe your conversation flow in natural language or use the drag-and-drop editor to create and customize your survey or interview flow. Select the preferred modalities and languages, then invite participants through various channels or integrations.
What unSurvey Replaces
unSurvey modernizes and automates traditional processes:
- Traditional surveys
- Focus groups
- Customer interviews
- Feedback forms
- Market research panels
unSurvey Pricing
unSurvey offers flexible pricing plans:
- Free: $0
Additional FAQs
How does unSurvey work?
You describe your conversation or create it using the drag-and-drop editor. The AI then conducts the interview or survey with respondents in a natural, human-like manner.
What languages are supported?
More than 50 languages are supported for voice, video, and text conversations.
Can I integrate unSurvey with other tools?
Yes, unSurvey offers over 7,000 integrations with apps like Salesforce, Slack, Gmail, and more.
Is there a free plan?
Yes, unSurvey offers a free plan to get started.
Discover AI Tools by Tasks
Explore these AI capabilities that unSurvey excels at:
- customer research and feedback
- create conversational flows
- analyze respondent data
- automate feedback collection
- personalize respondent experience
- generate insights
AI Tool Categories
unSurvey belongs to these specialized AI tool categories: